Meridians Service Management
At Meridians we believe that effective service management is the backbone of successful organizations. Our comprehensive solutions are designed to optimize processes, enhance customer satisfaction, and drive operational efficiency.
By leveraging our expertise, businesses can seamlessly integrate service management strategies that align with their goals. Our approach includes thorough assessments, tailored implementations, and continuous improvement initiatives.
With a focus on best practices and innovative technologies, Meridians Service Management empowers organizations to navigate complexities and achieve excellence in service delivery. Our commitment to professional development ensures that teams are equipped with the skills necessary to thrive in a dynamic environment.
Choose Meridians to transform your service management capabilities and propel your organization towards sustained success.
ITIL v3 and v4 certified
ServiceNow certified
Atlassian suite certified
NIST 800-53 compliancy
FedRAMP compliancy
Expert Value Add IT Service Management
Expert Value Add IT Service Management
Service Management Services
IT Service Management Program Development
Trust us to provide a Full ITSM program unique to your business needs and service environment. We will evaluate your service needs and propose an ITSM solution that pairs service value to the customer and business needs under full consideration.
Are you ready to implement ITSM? Ready to deliver your business services in the most efficient way?
ITSM Maturity Assessments
We will evaluate your current ITSM program, looking for areas of improvement and identifying existing strengths in the ITSM framework within which you are operating.. We will bring strategic insights and tailored solutions to elevate your business. Trust our expertise to guide your organization towards achieving its goals.
CMDB and Asset Management Support
Identifying and managing IT hardware, software and business assets is critical to an organizations success - we will evaluate current infrastructure and applications enviroments to guide your teams in consolidating platforms into a single federated CMDB - enhancing security and risk as well as ensuring more effective and efficient service delivery.
Deploy ITSM Practices
Deploy independent and operational ITSM practices that support your business and service delivery needs:
Incident Management
Service Portfolio & Catalog
Problem Management
Knowledge Management
Change Managment
Request Management
Asset and Configuration Management
About Meridians
With a commitment to delivering tailored service delivery solutions and actionable report and KPI measured results, our consulting firm empowers businesses to unlock their full service and value potential and achieve sustainable growth.
We bring over 27 years of expertise and dedication in IT Operations, Infrastructure and ITSM. This experience enables us to understand and meet the unique needs of each client.
We are ITIL v3 and v4 certified, bringing a solid prescripted ITIL-centric approach to each unique ITSM consultation and solution.
Our team is also trained and experienced in various IT Service Management platforms:
ServiceNow and GenAI for SNow
Atlassian Jira Service Managment (and Confluence)
Ivanti (Cherwell) for SM
Contact Us
Ready to get started improving service delivery? Fill out some info and we will be in touch shortly. We’d love to setup a time to sit down with your team and start driving your organization towards service and operational success.
We can’t wait to hear from you!
